Free year-end donor call kit: scripts and checklist.

Everything your team needs to call donors this December: scripts, answers to common questions, a pre-call checklist and a tracking sheet.

Kensington Fundraising Group · Updated Nov. 9, 2026

What's inside

Four ready-to-adapt scripts: thank-you, year-end renewal, lapsed donor and voicemail.
Approved answers for tax questions, "don't call me again" and other common replies.
A pre-call checklist and the disclosures every fundraising call must include.
Key dates for 2026 gifts and a printable call tracking sheet.

Get the kit

Why call at year-end

Many donors make their giving decisions in the last weeks of December, and a short, friendly call can answer questions a mailed appeal can't. Gifts count for 2026 if a check is mailed or a card is charged by Dec. 31. For the dates that shape the season, see our fundraising calendar, and for what's new this year, read the 2026 charitable deduction changes.

FAQ

Frequently asked questions

Is the year-end donor call kit free?

Yes. Fill in the short form and you'll get the kit right away. We may send you occasional fundraising resources, and you can opt out at any time.

What's in the kit?

Thank-you, year-end renewal, lapsed donor and voicemail scripts; answers to common donor questions; a pre-call checklist; the disclosures fundraising calls must include; key year-end dates; and a printable call tracking sheet.

Who is it for?

Development staff and volunteers at nonprofits and associations who call donors or members at year-end, whether they make the calls themselves or work with an outside firm.

Keep reading

More guides and related services.

Phone fundraising

Who to call, what to say, how to measure results and the rules to follow.

Donor retention

How to calculate retention, the latest benchmark and eight ways to improve it.

Outsourcing vs. hiring

The real costs and trade-offs, plus questions to ask an outside partner.

Lapsed donor reactivation

Reconnect with past supporters, thank them and invite them back.

Event calling

Fill galas and donor events, then follow up with guests.

Talk to us

Let's start more donor conversations.

Book a 30-minute call or send us a note. We'll talk through your goals, your supporters and whether an outreach team is the right fit.

See how we'd approach your donor database
Talk through the campaigns that fit your goals
No commitment — just a straight conversation

Emailsales@kensingtonfundraising.com

Phone+1 202-997-8858

Office10605 Concord Street, Suite 440, Kensington, MD 20895

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