Key takeaways
- Phone fundraising firms range from nonprofit-only call centers to large contact-center companies with a fundraising division.
- Some specialize: RNL in higher education, SD&A and DCM in the arts.
- Compare pricing models, who makes the calls, script approval, data security and reporting.
- Ask every firm how it handles state solicitor registration and the federal Telemarketing Sales Rule.
About this list: We're one of the firms listed, and we've put ourselves first. Descriptions of other firms come from their own websites or vendor listings, checked Nov. 9, 2026. Inclusion isn't an endorsement, and we have no relationship with the other firms.
Phone fundraising firms at a glance
| Firm | Based in | Focus | What it offers | Website |
|---|---|---|---|---|
| Kensington Fundraising Group (KFG) | Kensington, Md. | Nonprofits and associations raising money in the US | Donor acquisition, lapsed donor reactivation, membership renewal, event and sponsorship calls, non-dues revenue. English and Spanish callers. Sister company of Kensington Sales Group. | kensingtonfundraising.com |
| MDS Communications | Mesa, Ariz. | Telephone fundraising for nonprofits | Outbound and inbound telephone fundraising, including acquisition, renewal, reactivation and sustainer calls. Describes itself as a family-owned company about 30 years old. | mdscom.com |
| InfoCision | Akron, Ohio | Nonprofit fundraising plus commercial contact-center work | Outbound and inbound donor calling and donor services. Says it has more than 40 years of nonprofit fundraising experience and operates in 30+ states, Puerto Rico, Mexico, El Salvador and the Philippines. | infocision.com |
| RNL (Ruffalo Noel Levitz) | Cedar Rapids, Iowa | Higher education fundraising | On-campus phonathon management, off-site calling from RNL call centers and digital engagement centers that combine calling, texting and video. | ruffalonl.com |
| SD&A Teleservices | Los Angeles | Arts, culture and other nonprofits | National call center for outbound fundraising, plus on-site campaigns and subscription sales for performing arts groups. In business since 1983. | sdats.com |
| DCM | New York | Arts and advocacy organizations | Telefundraising, subscription, and capital and endowment campaigns for nonprofits in the US and Canada. Founded in 1997; integrates with Tessitura. | Tessitura vendor listing |
| CTC TeleFund | Wheaton, Ill. | Nonprofit fundraising call center | Outbound calling, inbound support and text messaging campaigns, with phone appending. Cites 30+ years of experience. | ctctelefund.com |
| Falcon Fundraising | Not stated | Public media, museums, higher education and political campaigns | Outbound telephone fundraising for nonprofits in the US and Canada, including additional-gift campaigns. | falconfundraising.com |
| Aria Calls and Cards | Not stated | Donor and membership programs | Fundraising and membership calls paired with handwritten follow-up notes. Fundraising for nonprofits since 1985. | ariacallsandcards.com |
| Catapult Fundraising | Not stated | Annual fund calling plus campaign counsel | AF Connect annual fund calling to current, lapsed and prospective donors, alongside capital campaign and planned giving counsel. Prices programs by calling hours. | catapultfr.com |
How to compare phone fundraising firms
- Pricing model. Hourly, per-campaign and percentage-of-revenue contracts behave very differently. Ask for an all-in estimate and the cost per dollar raised on similar campaigns.
- Who makes the calls. Professional callers, student callers and volunteers each suit different programs. Ask about training, turnover and whether the same callers stay on your campaign.
- Script approval and monitoring. You should approve every script and be able to listen to calls.
- Data and payments. Ask how donor records are stored and returned, and how card payments are handled.
- Reporting. Look for regular reports on contacts, pledges, gifts, fulfillment and cost, plus updated donor data you can load into your CRM.
- Compliance. Ask which states the firm is registered in as a professional fundraiser or solicitor, and how it handles registration, contract filing and the disclosures the federal Telemarketing Sales Rule requires.
For more on how outside calling compares with building your own team, see outsourcing vs. hiring. For the legal side, read our fundraising call rules and state registration guides.
Where Kensington Fundraising Group fits
We run outbound donor and member calling for nonprofits and associations: new donor acquisition, lapsed donor reactivation, membership renewals, event calls and corporate sponsorship outreach. Our callers work in English and Spanish, and we walk each client through the state registration steps before calling starts.